My child has forgotten their personal code, what do I do?

If your child has forgotten their personal code in MobilePay, you can easily create a new code:

1. Ask the child to tap 'Forgot code' in their Vipps. One of the guardians must select the Profile icon in the top right corner in their own MobilePay and tap the child's name. Now you will see the activation code at the top.
2. The child enters the activation code on their own phone and then creates a new 4-digit code.