We're happy to help you
Chat with us
Meet Pling, our virtual agent. You can chat with us around the clock. And luckily, Pling can answer most of your questions. Just tap the chat icon in the bottom right corner and give it a try.
Contact us
When contacting us, please mention the phone number associated with your MobilePay contract. To connect users to customer support, press 1 when calling. If you are calling with business matter, press 2.
030 644 7020 (pvm/mpm)
You can chat with us by clicking the icon in the bottom right corner during customer service hours.
Opening hours
Monday – Friday 9:00 – 16:00 (chat until 15:45)
Our customer service is closed at the following times: Fri 3.4. Good Friday Mon 6.4. Easter Monday Fri 1.5. May Day Thu 14.5. Ascension Day Fri 19.6. Mid Summer Thu 24.12. Christmas Eve Fri 25.12. Christmas Day Thu 31.12. New Year's Eve
We can record the calls you make and receive if you've given us consent. Find out more about how we handle personal data related to phone conversations right here.
Please note that our office does not have customer service.