We're happy to help you

Pling helps you out

Chat with us

Meet Pling, our virtual agent. You can chat with us around the clock. And luckily, Pling can answer most of your questions. Just tap the chat icon in the bottom right corner and give it a try.

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Contact us

When contacting us, please mention the phone number associated with your MobilePay contract. To connect users to customer support, press 1 when calling.

030 644 7020 (pvm/mpm)

You can chat with us by clicking the icon in the bottom right corner during customer service hours.

Opening hours

Monday – Friday 9:00 – 16:00 (chat until 15:45)

Exceptional opening hours:

On Friday, 13 June 2025, our customer service will close at 15:00.
On Monday, 16 June 2025, our customer service will open at 10:45.

We can record the calls you make and receive if you've given us consent. Find out more about how we handle personal data related to phone conversations right here.

Please note that our office does not have customer service.