Why haven't I received the money that was sent to me?

Whether you Vipps from an account or card can impact on how long it takes for the recipient to receive the money:

• If you have sent from an account, the recipient will receive the money immediately
• If you have sent from a card, it can take three working days before the recipient receives the money. If the recipient has selected a receiving card, the money will be transferred in a second. How to select a receiving card.

As long as you see the payment in your app, it's on it's way! 😊