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We're happy to help you

Pling helps you

Chat with us

We are always open on chat, where you can talk to Pling. She is a certified vippser and can answer most questions. Click on the chat symbol in the bottom right corner and chat away.

a phone screen shows a message that says "I'm missing money that was sent to me"
a phone screen shows a message that says "I'm missing money that was sent to me"

Contact us

Here are our opening hours:

  • Weekdays: 08:30–16:45
  • Saturdays: 10:00–17:45
  • Sundays: 11:00–18:45

During these times, you can talk to skilled people from our customer center, both via chat and by phone. We recommend chatting with us, as there is often a shorter queue and faster response. You can start the chat by clicking on the chat symbol in the bottom right. If you would like to talk to us by phone, call us on +47 24 24 05 10. We look forward to talking to you!

Complaints to Vipps

If you would like to submit a complaint to Vipps, please fill out the complaint form. We will process your case within two weeks.

Go to the complaint form