Why did I get an invoice reminder after paying?

There are a few reasons why you might receive a reminder for an invoice you’re already paid:

• Payment timing: If you’ve paid the invoice correctly but still received a reminder, it’s likely because your payment hadn’t been registered in our system before the reminder was sent.
• Incorrect payment details: If the invoice wasn’t paid with the exact amount or correct payment information, our system may not have been able to reconcile it properly. It’s crucial to pay using the exact amount and payment details on the invoice.

Before reaching out to support, please have your payment details from the bank ready – it’ll help us resolve the issue faster!