Trouble uploading your borger.dk document?

If your document upload fails when creating a profile for your child, it may have been saved incorrectly. We recommend using a computer, as this makes it easier to download and save the document correctly.

Follow these exact steps to save the correct PDF. If you save the document another way, the upload will fail.

1. Click “Gem som PDF” on borger.dk On the Registerindsigt page, click “Gem som PDF” (Save as PDF) at the top. Do not take a screenshot or use your browser to save the webpage as a PDF. Do not select “Gem forklaring som PDF” (Save explanation as PDF) either—this is not the document you need to upload.
2. Save the PDF that opens Click the Save/download button (the downward arrow) in the PDF viewer and save the document as a PDF file. Do not use the Print button or “Print to PDF”—files saved this way cannot be uploaded.
3. Upload the downloaded PDF Return to your child’s profile registration and upload the file you just downloaded. If you previously saved the document another way, use the new file, not the earlier version.