Understand the Period report
The Period report is a PDF file that gives you a clear summary of a selected period. It's useful when you want an overview without working in a spreadsheet. You can use it to see how much was captured, refunded, paid out, and charged in fees across a period. If you want the sum of captures, refunds and fees to match the total payout, choose a period that matches the payout period for your Sales unit - for weekly payouts, that means Monday to Sunday, for monthly ones it means a full calendar month. If you need a file you can filter, sort, or investigate transaction by transaction, use the Settlement report instead.
The Period report has two main parts, Period totals and Daily totals.
Period totals
At the top of the report, Period total gives you a compact summary for the whole selected period. There is one main row per sales unit, with totals for Captures, Refunds, Fees, and Payout for the period. For Captures and Refunds, the report also shows the count (in parentheses). If you have more than one sales unit, the report shows a Sum row at the bottom.
Category breakdown
If categories are configured for a sales unit, Period totals shows a category breakdown below the Sales unit row. This groups captures, refunds, and related fees by category.
Footnotes
The report can also include footnotes to explain numbers that need extra context. For example, a footnote can tell you that:
- Fees were separately invoiced instead of retained before payout
- A booking date wasn't closed yet when the report was downloaded, meaning that additional activity may still occur on that day
- Amounts are shown in different currencies for different sales units
Daily totals
Daily totals shows the day-by-day activity behind the period totals, with one section per sales unit and one row per Booking date. This is where you can see how the period played out day by day: when money came in, when you had refunds, when fees were charged, and when payouts happened. The report also lists less common entry types under the Other header, if there were any. If you need to see exactly what those entries were, check the Settlement report. Days with payout also show the payout reference.
When the Period report is the best choice
The Period report is usually the best option when you want a compact summary that is easy to read and easy to share. It is especially useful when you want to:
- Get a quick overview of the selected period
- Check the main numbers before going deeper
- Share a simple report with an accountant or colleague
- Compare sales units at a high level
- Review category totals without opening a spreadsheet
For many merchants, this is the easiest report to start with.
When to use the Settlement report instead
The Period report is not meant for transaction-level insight.
Use the Settlement report instead if you need to:
- Trace a specific payout in detail
- Find a single payment or refund
- Investigate why an amount looks wrong
- Understand exactly what is included behind a payout
- Work with filters, sorting, totals, or pivot tables
- Export the data to another system
- Inspect Other entries in full detail