How to make a refund

You can refund a transaction from the business portal. Simply select the transaction you want to refund by going to ‘Transactions’ in the sidebar, and select ‘refund' after clicking on the transaction.

In addition to processing the refunds via the business portal, you can also refund money directly through your company’s system using the API. We recommend doing this if you are using one of our integrated solutions like online payments or a cash register system. This allows you to automate the refund process and integrate is seamlessly with your business process.